The Mystery
In the Hallway

Charles Kruger teaches in Los Angeles. When a student is being difficult, he employs a technique called "hallway conference" that he learned in a seminar offered by Lee Canter Associates.

"I go to the doorway -- slowly because I want the class to watch -- and call the student to the hallway," Kruger explains. "The other students are quiet -- they want to see what is going to happen." When Kruger and the student get together in the hallway, the conversation goes something like this:
Kruger: "I care very much about your success in my class, (student's name), and I'm concerned that you seem to be headed into trouble today. You have (here Kruger lists the offense or offenses), and I know you know thats against the rules. Is something going on today thats giving you a special problem? Can I help?"
Student: At this point, the student is usually disarmed and often responds "No." At other times, the student might present a problem. In either case, Kruger usually will continue ...
Kruger: "I'm glad there isn't a problem. (Alternative response: "I'm sorry to hear that. Perhaps we can deal with that later.") Right now, this is what you have to do: Go back to your seat and (whatever the assigned task is), and don't give me any more problems today. Can you do that? Are you sure? Good. I'm glad we're going to be able to keep you out of trouble."
Kruger and the student return to the classroom as Kruger gives the student a big smile and says enthusiastically and clearly so the rest of the class can hear:
Kruger: "Thank you, (student's name)."

Source: Ten Teacher-Tested Tips

09/14/2010