This review reflects the observations and experiences of independent teacher volunteers, and is provided as a service to Education World readers. The review in no way constitutes an endorsement of the product or its manufacturer by those teachers or by Education World.
RoboDemo, a software program from eHelp Corporation, allows
users to create interactive simulations, tutorials, and demonstrations
for teacher workshops, online training, instructional technology
support, and more. Recently, Education World reviewers checked out
RoboDemo in actual tech training situations, rated the software
on a scale of 1-4, and shared their opinions about the program's
strengths and weaknesses. Our reviewers either loved RoboDemo or
they hated it. Read their comments and see what you think! Included:
Strong comments about how the software's usability and usefulness.
RoboDemo,
a tutorial software program from eHelp
Corporation, allows users to create animated, interactive Flash
simulations of any computer application without knowing Flash. As
you use an application, RoboDemo records the steps you take and
automatically turns your content into a Flash-based simulation of
your application, with visible and audible mouse clicks. These interactive
simulations can be used as tutorials and demonstrations in teacher
workshops, online training, instructional technology support, and
more.
Recently, Education World asked our reviewers, all educational
technology specialists, to check out RoboDemo in actual professional
situations. Reviewers were asked to use RoboDemo for a period of
at least one month, note specific strengths, weaknesses, and/or
quirks of the program, record personal observations -- both positive
and negative -- and rate various qualities of the software on a
scale of 1-4.
The results are in -- and, interestingly, our reviewers expressed
widely divergent opinions about the usefulness and usability of
RoboDemo: They either loved it or hated it -- or they never quite
figured it out. Read their comments and see what you think.
Please note that this review refers to RoboDemo version
3.60. A newer version -- RoboDemo 4.0 -- is now available. In addition,
eHelp Corp. recently released the eLearning edition of RoboDemo,
which "enables instructors to create interactive, SCORM / AICC compliant
simulations, with quizzing and scoring capabilities, that can be
easily integrated into a learning management system." (SCORM, Sharable
Courseware Object Reference Model, is a suite of technical standards
that enable web-based learning systems to find, import, share, reuse,
and export learning content in a standardized way.)
OVERALL COMMENTS
"I've always dreaded creating tutorials because of all of the steps involved:
screenshots, resizing them, adding the notation to each picture, laying
everything out in a word processor or html, etc. With RoboDemo, you start
the recording and it handles all of the screenshots and also records the
mouse movements. Then you can open each screenshot and add boxes, arrows,
and notes and export it in a variety of formats."
"I attempted to use this product to develop a training movie for teachers.
I also would have liked to have developed movies for student use, but
was not successful. My first several attempts…[resulted] in a great deal
of frustration, so this did not happen. This program was frustrating and
difficult to use for me. I would not find it a helpful application in
my job as I don't have huge amounts of time to invest in training development.
I need something quick and user friendly for this task. My greatest frustration
was in editing material that I was trying to create so that I had a usable
finished product."
"I used the product to create instruction for teachers/administrators,
etc. to assist them in the following areas: 1. Setting up an Outlook Express
account to check e-mail from our district's tigerwires
accounts. 2. Items new teachers needed to take care of online. 3. Setting
up a simple Web page on our districts pages. 4. Accomplishing specific
tasks on our Web pages. 5. Filling out online conference request forms
and signing up for training using our online course catalog."
"At this point I have not successfully used this product for anything,
but I am going to keep working at it."
"I used the product for community use -- to assist them in logging on
to our online gradebook and checking students grades. I also used it at
a conference to show how easy it was to fill out an online conference
request."
"This program is difficult to manage in a teaching environment. I am
very technically literate and I have a wide range of experiences using
software and yet I could not master this program. Teachers would not find
this a useful tool."
"I loved what the program did, but did not feel it was very user-friendly
or intuitive for the creator of the movies. It was extremely easy for
teachers who used the products created by the program, however."
"I especially liked RoboPDF 2.0 I have used it more times than I can
count."
"There were a few things I wanted to do with the program, but I haven't
figured out yet how to do them -- which is pretty unusual for me. Having
written instructions would be a big help."
"I would recommend this program for what it can do, but not for its
ease of use. I would recommend RoboPDF to everyone. It was easy to use
as well as a powerful product."
"My future plan is to use this program to make short tutorials for helping
college students learn to use programs that they need for projects, class
work, and so on. This does not take the place of workshops, but does give
me the option of providing students with a different way of learning that
may be more convenient for them. By saving these short tutorials in .exe
files, I can put them on disks or send through e-mail for students to
use wherever they want."
"I see this as a great way to help K-12 classroom teachers learn new
technology skills. They can work at their own convenience in short time
periods and learn the skills they need for integrating technology into
their classrooms."
"I really liked this program. It was easy to use, even without going
through the tutorial. I enjoy using a program that I can jump right in
and get results quickly. I was able to make a short tutorial using Microsoft
Excel on how to make a graph, and showed it to some of the students who
use our computer lab. They were really excited about the tutorial and
are already asking me to make more, based on their specific needs."
"I would recommend this program to anyone who is teaching technology
skills. I can see school districts and universities purchasing it for
use in staff development for teachers and students."
"I used the program to make a demonstration movie of how to use one
of our district Web projects. We have an online book club where students
can publish reviews of books they've read. I created a tutorial to show
teachers how to register for the site and get their students started writing
reviews. The site is located at http://teach.fcps.net/lbc
and the tutorial is at http://teach.fcps.net/lbc/demoNewTeacher.swf.
I'm also in the process of creating tutorials for teachers and students
on MS Office products, which will be used in online courses we are offering."
"The program offered a variety of formats for exporting the final project
(Flash, exe, Word, and so on.)."
"The Flash movies I created with it were rather large because of the
number of screenshots I used, but it is created in such a way that when
playing it on the Web it "streams" from the server and begins playing
immediately instead making you wait for the whole download. This is very
good."
"Teachers who used the tutorials I created with RoboDemo responded very
positively. They like being able to see the mouse movements and hear the
clicks instead of just reading a tutorial."
"One big complaint I had about the program is the inclusion of
an 'info' button with the controls (play, forward, reverse, etc.) of the
Flash movie. If users click on the info button, they see an ad for the
RoboDemo parent company. I think this is very unacceptable. It
would be like Microsoft including an ad for PowerPoint in every presentation
you made. While I did find a work-around on the discussion boards on the
company Web site, it should not be necessary. If a customer pays for the
product they shouldn't have to also provide free ad space."
"I would purchase this product and have recommended it to others in our
district because of the ease with which you can produce step-by-step instructions
with annotated screen shots, narrations, and so on."
"I would not recommend that someone else purchase this until they tried
the free trial download. Then they should decide for themselves."
INSTALLATION COMMENTS
"No problems with installation. The program created a shortcut on the
desktop for convenience. I did not rate this exceptional because most
programs today do install rather seamlessly, and this program was no exception."
You Review Software
Do you agree with our reviewers' rating of RoboDemo? E-mail texpert@educationworld.com
to share your experiences with RoboDemo.
"The program requires an install code from the company. This makes removal
from one computer and installation on another very difficult. I installed
this on my home computer and then decided to move it to a work computer.
The removal was easy. The re-install did not work with the code provided
and I had to contact the company to get a new code."
"Very easy installation. Totally problem free."
"RoboPDF2.0, additional software that came with the program, would not
install on my computer; I kept getting error messages. I wondered if it
had anything to do with the fact that I had Adobe Acrobat 5.0 already
installed. After I installed and registered the program, I received an
immediate e-mail back from customer service with my activation information
on it."
"The installation was very typical of Windows programs. It was all automatic.
All the default settings were appropriate."
"There is no print documentation with this program. The Help and Tutorial
are online. I did try the Tutorial online. In my opinion the Online Tutorial
demonstrated what the program could do, not how to do it."
"Documentation for this program is entirely online except for a quick
tutorial and some simple help in the program itself. I could never figure
out the means to edit the video the way I needed to in order to make my
movie work the way I wanted it. Documentation needs to be provided in
written format either in a printed manual or PDF so the user can have
it in hand. This is a costly program to come with no manual! I could not
figure out how to do what I wanted to do with the instructions provided
and became so frustrated with this and technical difficulties I never
got a tutorial made."
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"An instruction book needs to be included. When I had questions about
how to do something, help was not available unless I was hooked to the
Internet. The total lack of instructions made getting started difficult."
"The computer I used was fairly new, and I didn't have any trouble running
the software with multiple programs open at the same time. The installation
guide does not give a lot of information -- basically just how to install
the program and what the new features are. I think that the user is expected
to go through the tutorial to get information on how to use the program.
Personally, I would have liked a little more information in the installation
book, just some general information, because I really dislike tutorials."
"The help system in the program worked fine and provided an overview
of the program as well as detailed instructions for using it."
"The computer did freeze up a time or two, but I think it was more a
problem of low resources. The program always loaded correctly, and in
a reasonable time."
"The program did max out my system resources (memory and CPU usage)
whenever I generated a final version of a movie. It also seemed to slow
somewhat after doing a series of screenshots while it opened those slides
in the main window for the program. Considering the screen resolution
I was using for the screenshots and the size of the files involved, I
would not consider these shortcomings of the program."
"I spent a great deal of time on this program. I made very little progress.
My biggest stumbling block was getting started. There are several ways
to start a movie. You can open a previously existing file. There are four
file types that can be opened: .avi software tutorials, .vp or .qvp projects,
TDP projects, or PowerPoint files. Since I had no idea what these other
files were I opened a PPT file. I really didn't want to use it with PPT
because PPT 2000 already has many capabilities. I wanted to use it with
Web pages. I tried opening a new file, like in Word or Photoshop, and
then I figured I could paste in a screenshot. However you can't open a
blank page. You have to start recording a movie."
"If you start a new movie, RoboDemo starts recording your every movement.
It took me a while to realize several things: 1. I already should have
open the program from which I want screenshots taken. 2. Even if the computer
did take a screen shot every two seconds, they are easy to delete. (Believe
me I deleted many trying to figure out this program.)"
"After many sessions -- maybe five -- with RoboDemo (I'm beginning to
feel less and less computer savvy as I write this), I did manage to get
about eight screenshots (by RoboDemo recording my movements) on which
I thought I would add fade-in and fade-out captions. I also wanted to
add a click box, and a colored frame on a link, so the user could interact
with the movie. I quickly cut the screenshots down to four, because every
time I previewed the movie to see how I was doing, it took quite a while,
and I figured the user wouldn't want to watch a long tutorial either.
Also, every time I previewed it, my elements were either in the wrong
place, or eventually didn't show up at all."
"The online tutorial does suggest that you storyboard your movie ahead
of time. By the time I was done playing with it, it was storyboarded,
but that didn't help. It was the timing of the individual elements that
did me in. They would either show up on the wrong page, or sometimes not
show up at all or faded. I thought the fading would be solved by right-clicking
and choosing bring-to-front, but that didn't help at all. I know there
was a check box on whether to display the element before or after the
mouse click. I tried it every way! Then, to add insult to injury, when
I decided to save my flawed movie to a .swf (Flash) file and played it,
it played at a different resolution and you couldn't read the writing
on the captions! That was at the end of my last session."
"Every time I attempted to use this program I encountered illegal errors
or some sort of technical conflict. The last time I attempted to make
a tutorial, I was using Microsoft word. Each time I added clip art, the
two programs working together caused a corruption in my clip art. I had
to stop both programs, loose my work and start over."
"The teachers who viewed the created demos loved them. I attached them
to our Web page for community users with instructions for accessing online
grades and received several e-mails commenting on how helpful it was."
"Everything loaded quickly and worked great."
"Text in the Flash movie was sometimes hard to read when the viewing
window was smaller than the original screen shot resolution."
"I don't think this program should be used for anything other than the
purpose it was designed for, that of creating tutorials. Most teachers
would not have the time or the need to use it, but it would be useful
for a tech center."
"I really think the timing issue needs to be straightened out. (I think
they already know this, because of the storyboarding they suggest you
do ahead of time.) Sometimes there were two times to be set on an element,
and several elements on a page; this was confusing."
"This program is designed for presenter, trainer use. I had hoped to
be able to make tutorials for my staff to provide training opportunities
that they could refer back to after participating in training sessions.
I was not able to do this with a reasonable amount of invested effort.
I would rather use PowerPoint and screen capture and build my own how-tos."
"I often have calls from administrators and teachers asking me how to
do something. This program allowed me to do it once and record it, post
to the Web page and allow viewers to download it. I also e-mailed it to
people when they requested instructions. Although it took a little more
time to create than a simple word document, the results were worth it."
"I plan to use the program for a variety of instructional movies to
place on our Web page."
"This program is wonderful for individualizing student learning. It
is very easy to make short tutorials to help students learn how to use
computer programs. They can easily open the tutorial on their computer
and work simultaneously with the tutorial by pausing the tutorial and
following the directions. I liked the way that you can add voice and print
directions within the tutorial, and that it was easy to edit. Because
you can make the tutorials as long or as short as needed, I think this
will be a great tool for many different types of users."
"This program definitely saves teacher time. It would take quite a while
to generate a similar Flash-based tutorial using screenshots and importing
them into Flash to create the movie by hand. I am truly amazed by the
ease of working with the screenshots/slides and the quality of the final
product. Although I could do all this working solely in Flash, it would
take forever. RoboDemo let me produce quality tutorials in very little
time."
"I did not try to get technical help from RoboDemo or the Web site,
other than the online help -- which wasn't very helpful. Most of the time
I didn't feel as though I understood enough about the program to ask questions."
"Help can be accessed while using the program if you are online. If
you are not online, you're out of luck."
"I called technical support in the hopes of finding a manual. None was
available. This was not a real test of the technical support system, so
I really can't rate this. The help tool is accessible during use of the
program, but is it not very helpful. Other help has to have Internet connectivity
while the program is being used. At the time of this review, my Internet
connection at home was not working, so I could not access the help I needed."
"Help should be available when not online. I was using the program in
an airport; I needed to access the help, but was unable to because I wasn't
hooked to the Internet. At the very minimum, an index of help areas and
basic instructions should be available to any user."
"There is a help tool available and it can be used while you are working
on the program. There is online support, but I did not need to use it.
The help tool had the normal options, where you could get information
by content, index, or search."
"While the help file in the program was very helpful for getting started,
the company's Web site also has an online forum where I found answers
to other questions not covered in the help file. Surprisingly, the comments
from users in the forum did not seem to be screened by the company, and
some reflected poorly on the company and included user complaints. There
were also many posts to the forums from company representatives helping
to solve user problems."