Meet the Authors of
Dee Kelsey and Pam Plumb began their collaboration when they created the Certificate Program in Facilitation for the Center for Continuing Education at the University of Southern Maine in 1993. Since that time, they have designed and delivered customized facilitation and meeting management training programs for clients as varied as L.L. Bean, The National League of Cities, Bates College, Eastern Kentucky University, and The Nature Conservancy. They value their collegial relationship and the success they have brought to hundreds of individuals and organizations as varied as large corporations, small businesses, nonprofits of all kinds and sizes, schools, hospitals, medical groups, and local and state governments. They even practice what they preach: just ask their staff! Together they have written two books, Great Meetings: How to Facilitate like a Pro and the revised and expanded Great Meetings! Great Results. Dee and Pam are currently putting the final touches on Great Meetings! The Training Video and Great Meetings! The CD Rom.
Dee has been facilitating groups since her teenage years. She turned her early interests into more formal work -- both as a trainer and personnel representative -- at Hewlett Packard and as a mediator and trainer of mediators for the city of Palo Alto, California. After completing her Masters in Intercultural Management, she returned to Maine. In addition to her work with Great Meetings! Inc, she has been principal of Dee Kelsey and Associates since 1985. She has provided organizational development, facilitation, process consultation, mediation, and training services to hundreds of clients. She is known for her down-to-earth style and sense of humor.
Pam discovered during her years as a city councilor and mayor of Portland, Maine, that effective meeting planning and facilitation made a big difference in meeting outcomes. She has brought those process skills to her work with municipalities in the U.S. and with emerging democracies in Eastern Europe. In 1991, she created Pamela Plumb & Associates, which serves a wide range of non-profit organizations, businesses, and government organizations with process design, facilitation, training, and organizational development. She is known nationally for her process work and training in municipal governance.